At BagVibe Studio, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- You may request a return within 7 days of receiving your order.
- To be eligible, the item must be unused, in its original packaging, and in the same condition as received.
- Certain items, such as discounted or clearance products, may not be eligible for return.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 7–10 business days.
- Shipping costs are non-refundable. Customers are responsible for return shipping unless the product was defective or incorrect.
Exchanges
- We only replace items if they are defective, damaged, or delivered incorrectly.
- If you need an exchange for the same item, please contact us at info@bagvibestudio.store.
Non-Returnable Items
- Gift cards
- Final sale or clearance items
- Items not in original condition or damaged due to misuse
Contact Us
If you have any questions about our return and refund policy, feel free to reach us:
📧 Email: info@bagvibestudio.store
📍 Address: Street 36, Silk Plaza, Lower Basement Workzone, E-11, Islamabad, Pakistan